State Farm® Insurance Agent Dustin Kirkman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandy Howard
February 26, 2026
5
out of
5
rating by Brandy Howard
"Julie and Laney are the absolute best! I am going through a very hard time medically and they have helped me get everything I need in insurance with empathy and understanding. They have worked with my sister to help me as well. Dare I say bent over backwards to get what I needed and provided me with everything I needed. These ladies are so kind. If you are looking for a Great insurance team, look no further. you have found the best! Thank you again Julie and Laney. I cannot tell you how much I appreciate you!!"
We responded:
"Brandy, thank you for sharing your experience! I'm so happy to hear that Julie and Laney were able to support you with such care and dedication during this challenging time. Your kind words mean a lot to us, and we're grateful to have been able to assist you and your sister. If there's anything more we can do, please don't hesitate to reach out."
James Adams
February 23, 2026
5
out of
5
rating by James Adams
"Thank you Jo, for taking care of our insurance needs this morning. We appreciate you and the fantastic customer service. Have a blessed day."
We responded:
"James, thank you for your kind words! I'm delighted to hear that Jo provided fantastic service for your insurance needs. We appreciate your feedback and are here for any future assistance you might need. Have a wonderful day!"
Brenda Fritchie
February 20, 2026
5
out of
5
rating by Brenda Fritchie
"Everyone in this office has been so helpful and kind and funny and I enjoy going in each time. They are knowledgeable and have fixed all my problems immediately. Thank you guys so much"
We responded:
"Thank you, Brenda, for the five-star rating! We appreciate you and the opportunity to help you with your insurance needs."
Shazi Makhdoom
February 14, 2026
5
out of
5
rating by Shazi Makhdoom
"Shopping for Insurance isn't a process that most people enjoy. Having spent the last three months talking to local insurance agents, comparing coverage and pricing, I finally settled on State Farm. Johanna Sherman was professional and easy to work with, and I appreciate her patience with all of my questions. I highly recommend her and this agency!"
We responded:
"Thank you, Shazi! I'm glad to hear that Johanna made your insurance shopping experience a positive one. We appreciate your recommendation and are here to assist with any future questions or needs. Thanks for choosing us!"
Dave Haskins
February 6, 2026
5
out of
5
rating by Dave Haskins
"The expertise they is is comforting. They made the moves that were needed to have all the coverage I need, even got the cost down by over 200 dollars a year. HIGHLY RECOMMEND"
We responded:
"Thank you, Dave! I'm happy to know that you found our expertise comforting and that we were able to help you get the coverage you need while saving you money. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out!"
Jon Rouse
January 23, 2026
5
out of
5
rating by Jon Rouse
"Quick, friendly, and easy to communicate with."
We responded:
"Thank you, Jon! I'm happy you found our service quick and friendly. We strive to make communication as smooth as possible. Let us know if there's anything else we can assist you with!"
Trevor Wolgast
January 12, 2026
5
out of
5
rating by Trevor Wolgast
"Great rates and great people! They know their stuff! I highly recommend giving them a call for any insurance need you have."
We responded:
"Thank you, Trevor! I'm happy you found our rates and team to your liking. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out anytime!"
Kenneth Housley
January 7, 2026
5
out of
5
rating by Kenneth Housley
"Dustan Kirkman's team has consistently been incredibly helpful, friendly, and knowledgeable. I'm glad I chose them for my insurance needs and will keep recommending them to others."
We responded:
"Hey, Kenneth! Thanks for sharing this and for choosing us. I really appreciate you recognizing the team and I’m glad they’ve been helpful and easy to work with. It means a lot that you continue to recommend us, and I’m grateful for the opportunity to help with your homeowners insurance and auto insurance whenever you need it."
Danny Galligher
October 21, 2025
5
out of
5
rating by Danny Galligher
"I will start out by saying Dustin Kirkman and his team are outstanding! I highly recommend anyone looking to switch insurance or not happy with their current agent switch to Dustin and his team. They are an elite group who fight for their customers and care about customers. Absolutely awesome! We had hailstorm damage from a March 2025 storm that damaged our new roof and soft metals. The damage was so widespread in the area that State Farm contracted a company out of Texas to assess the damage to customers’ property. My first adjuster stated the roof was a total loss and we also had a lot of fascia, gutter, and downspout damage. This statement was directly in front of family and my roofing contractor. Montel asked, give him a few weeks to get everything entered and for us to start getting replacement estimates. Fast forward a couple of weeks and I received a report that stated the damage was not enough to make a claim. I was shocked and irritated. I called the adjuster and asked him what the deal was, and he stated after he was called into a meeting with State Farm and further looking at photos on a computer screen the damage was not as bad as it seemed when he was there with the damage right in front of him. He called it shingle bruising which was a lot of the same with other customers in my area. I’m in construction for 27 years and know that was not true. This was totally crawfish move because of the number of claims throughout the US. I had punch through on my shingles with the backside of the shingle damaged! My agent at the time was not on the ball or fighting for us. This is where I found Dustin and switched agents. Man was this a critical move! Immediately Dustin and Laney were on top of it and was in the ring fighting for my claim. Dustin made three trips out to my home and climbed up on my roof to see the damage and confronted the adjusters each time they came out to inspect. I watched Dustin work with the adjusters, and he literally called them out on the previous inspections and pointed out damage. In the background Laney was pushing and following up with State Farm on the documents and dealing with their disorganization and poor communication. Laney was on it! A few months later with Dustin and Laney advising me to continue to be patient paid off. They were successful in getting my full roof replacement and all damaged metal replaced! Dustin and his team have been so positive and understanding throughout the entire 6-month process even when I was not so pleasant to deal with."
We responded:
"Wow — thank you so much for sharing such a detailed and thoughtful review! We’re truly grateful for your trust and kind words. Dustin, Laney, and the entire team take great pride in standing up for our customers and making sure they’re cared for every step of the way. It means a lot to hear how their persistence and dedication made a difference for you after such a stressful experience. We’ll be sure to share your feedback with the team — they’ll be thrilled to hear it. Thank you again for choosing us and for taking the time to recognize their hard work!"
Tiffany Stark
August 25, 2025
5
out of
5
rating by Tiffany Stark
"Julie was so easy to work with. Eased my mind about making a switch. She was thorough on explaining our many policies. 10/10 would recommend working with Julie for your insurance needs!"
We responded:
"Thank you, Tiffany! I'm happy to hear that Julie made the process smooth and informative for you. We appreciate your recommendation and are glad to have you with us. If you need anything else, feel free to reach out!"
Barbara Buonconsiglio
July 30, 2025
5
out of
5
rating by Barbara Buonconsiglio
"Julie was very helpful through my whole process."
We responded:
"Thank you, Barbara! I'm happy to hear that Julie was able to assist you throughout your process. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Kayla Gaston
July 10, 2025
5
out of
5
rating by Kayla Gaston
"Julieand Laney were both SUPER pleasant and great to work with! Appreciate it"
We responded:
"Thank you, Kayla! I'm happy to hear that Julie and Laney made your experience a positive one. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Aaron McGhee
July 8, 2025
5
out of
5
rating by Aaron McGhee
"Julie is fantastic to work with. She really helped me get a policy that met all my needs and came in at an extremely competitive price. Look forward to continued business with Dustin and his team."
We responded:
"Thank you for your review, Aaron! I'm happy to hear that Julie was able to assist you in finding the right policy at a great price. We look forward to continuing to serve you with the same dedication. Let us know if there's anything else we can do for you!"
Alton Prater
June 30, 2025
5
out of
5
rating by Alton Prater
"Mason quoted a business policy for me then gave me good advice on what to do next, good quality and reliable help."
We responded:
"Thank you for your review, Alton! I'm happy to hear that Mason provided you with reliable assistance and valuable advice. Our team is committed to delivering quality service. If you have any more questions or need further assistance, feel free to reach out!"
Gina Parks
June 30, 2025
5
out of
5
rating by Gina Parks
"Mason Letterman was very professional and answered ALL my questions. He knew I was looking at other insurance companies but was not pushy which is just one of the reasons I chose him. He was courteous, knowledgeable, and polite...not something you find often in the younger generation. I'm excited to do business with him... I would definitely recommend him for anyone looking to buy insurance! Carl and Gina Parks"
We responded:
"Thank you, Carl and Gina, for sharing your experience! I'm glad to hear that Mason provided such professional and courteous service. It's wonderful to know he made a positive impression and helped you feel confident in your decision. We appreciate your recommendation and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Tristan Thomas
June 30, 2025
5
out of
5
rating by Tristan Thomas
"Mason Letterman is saving me a couple of hundred dollars a month because he put a policy on my insurance that I didn’t even know of. Thankful for people like him who are looking out for people that don’t know insurance that much like me!"
We responded:
"Hi Tristan! We appreciate you sharing your experience with us and are glad our team could help you find options you weren’t aware of. It’s great to know you feel supported as we assist with your coverage needs. Thanks for your kind words—we look forward to continuing to serve you!"
Janelle Turney
June 30, 2025
5
out of
5
rating by Janelle Turney
"Mason was professional, provided the quote I needed and gave the important information to our lender. Appreciate your work."
We responded:
"Thank you for your review, Janelle! I'm happy to hear that Mason was able to assist you with professionalism and provide the necessary information for your lender. We appreciate your trust in our office. If you need anything else, feel free to reach out!"
Ryan
June 30, 2025
5
out of
5
rating by Ryan
"Mason helped me save money on my car insurance"
We responded:
"Thank you, Ryan! I'm happy to hear that Mason was able to assist you with your insurance and help you save money. Our team is dedicated to providing valuable service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
Taylor Hunerdosse
June 30, 2025
5
out of
5
rating by Taylor Hunerdosse
"Mason is always so helpful when I need to make a change or just have questions! Appreciate this office for keeping myself and other drivers protected!"
We responded:
"Thank you, Taylor! I'm happy to hear that Mason has been so helpful with your needs. We appreciate your trust in our office to keep you and other drivers protected. If you ever have more questions or need assistance, feel free to reach out!"
Julia Letterman
June 27, 2025
5
out of
5
rating by Julia Letterman
"Thanks to Mason I saved alot on my car insurance. Very professional and helpful young man. Thanks Mason!"
We responded:
"Thank you, Julia! I'm happy to hear that Mason was able to assist you with your insurance savings. We appreciate your kind words about his professionalism and helpfulness. If you have any more questions or need further assistance, feel free to reach out anytime!"
Courtney Cooper
June 27, 2025
5
out of
5
rating by Courtney Cooper
"Laney was extremely helpful!!!"
We responded:
"Thank you, Courtney! I'm happy to hear that Laney was able to assist you so well. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If there's anything else we can do for you, just let us know!"
Danny Collier
June 27, 2025
5
out of
5
rating by Danny Collier
"Just switched all of our home and auto accounts. The process for quotes and adjustments to coverage for our needs was very easy. Everyone of the staff was so helpful and kind. Highly recommend to everyone!!"
We responded:
"Thank you, Danny! I'm happy to hear that switching your accounts was a smooth experience. Our team is dedicated to providing helpful and kind service, and it's wonderful to know we met your expectations. We appreciate your recommendation! If you ever need anything else, feel free to reach out."
Jacob
June 27, 2025
5
out of
5
rating by Jacob
"Mason did a great job and helped me so much! He was very professional and helped me switch my bike!"
We responded:
"Thank you, Pxre! I'm happy to hear that Mason provided you with such professional assistance and helped with your bike switch. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Jeanna Mangan
June 27, 2025
5
out of
5
rating by Jeanna Mangan
"Mason was able to get me great coverage for a great price for my car and renters insurance. I'm happy with the service provided, and he's always ready to help if I have questions."
We responded:
"Thank you for your review, Jeanna! I'm glad to hear that Mason was able to assist you with your insurance needs. It's wonderful to know you're satisfied with the service and feel supported. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Judy Mangan
June 27, 2025
5
out of
5
rating by Judy Mangan
"I had been taking insurance quotes to compare rates and was lucky enough to have Mason helping me. He was very helpful and I was able to save considerable money each month by going with their group. Thanks Mason!"
We responded:
"Thank you for your review, Judy! I'm happy to hear that Mason was able to assist you effectively and help you save money. We appreciate your trust in our team. If you have any more questions or need further assistance, feel free to reach out anytime!"