State Farm® Insurance Agent Dustin Kirkman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole Hays
June 9, 2025
5
out of
5
rating by Nicole Hays
"I called with the claim about my pick up truck at 9 o’clock this morning. They were very helpful. I got the truck to the auto body Shop quickly and they were very friendly the whole time"
We responded:
"Thank you for your review, Nicole! I'm happy to hear that our team was able to assist you promptly with your truck claim and that you found the process friendly and efficient. If you need anything else, feel free to reach out!"
Dean Tlustos
June 6, 2025
5
out of
5
rating by Dean Tlustos
"Dustin and staff are very personable and attentive. I have used them for years and plan on continuing to do so."
We responded:
"Thank you, Dean! I'm happy to hear that you've had such a positive experience with our team. Your continued trust means a lot to us, and we're committed to providing attentive service. Let us know if there's anything else we can assist you with!"
Jr Shook
June 4, 2025
5
out of
5
rating by Jr Shook
"When it's time to evaluate your insurance needs, I would highly recommend Mason. He did an exceptional job following up with us and meeting our expectations when we were searching for a new provider. Thanks again for all of your help!!"
We responded:
"Thank you! I'm happy to hear that Mason was able to assist you effectively and meet your expectations. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
sultan welch
June 4, 2025
5
out of
5
rating by sultan welch
"Despite having problems getting billing information from the home office the local office has been outstanding."
We responded:
"Thank you for your review, Sultan! I'm happy to hear that our local office has been able to provide you with outstanding service. I apologize for any billing information issues you've experienced. If there's anything else we can do to assist you, please let us know. We’re here to help!"
Darren Hardecke
June 3, 2025
1
out of
5
rating by Darren Hardecke
"I have been a long time costumer and I use to have a great experience but over the last year I have had some rates and billing issues but when I call the office I dont get any help I can't even get anyone to call me back. They always say we will call you tomorrow and weeks go by I call again and they tell me the same thing and never call back. So much for customer loyalty. It's like they don't want my business. I guess I'll have to change insurance companies"
We responded:
"Thank you for your feedback, and we're truly sorry for the frustration you've experienced. As a long-time customer, your loyalty means a lot to us. We'd really appreciate the chance to make things right—please contact us so we can assist you directly."
Emma McDaris
June 2, 2025
5
out of
5
rating by Emma McDaris
"Buying renters insurance was so easy and made the moving process less stressful!"
We responded:
"Thank you, Emma! I'm happy to know that getting renters insurance was a breeze and helped ease your move. If you need further assistance, feel free to reach out. We're here for you!"
Ashley Havens
May 28, 2025
5
out of
5
rating by Ashley Havens
"Recently had to have a hail damage claim filed with our new State Farm rep and they have all been super kind and helpful. Johanna Sherman specifically helped me today and she was very polite and helpful with my questions and concerns. Great experience! Highly recommend the Dustin Kirkman State Farm crew for all your insurance needs."
We responded:
"Thank you, Ashley, for sharing your experience! I'm glad to hear that Johanna was able to assist you with your claim and address your questions and concerns. Your recommendation means a lot to us, and we're grateful to have you as part of our State Farm family. If you ever need further assistance, don't hesitate to reach out!"
ryan adams
May 20, 2025
5
out of
5
rating by ryan adams
"I have been with the State Farm branch in Ozark since I started driving. The staff has always been super helpful and professional every time i have came in to make sure that i am getting the right insurance for me. It was because if this that they were my first choice for insurance now that I just brought my first home."
We responded:
"Thank you, Ryan, for your wonderful feedback! I'm happy to know that our team in Ozark has consistently provided you with helpful and professional service. It's great to be your first choice for insurance. If you have any questions or need assistance in the future, feel free to reach out."
Emmilyne Qualls
May 16, 2025
5
out of
5
rating by Emmilyne Qualls
"Julie is incredibly helpful and makes handling business a breeze."
We responded:
"Thank you, Emmilyne! I'm happy to hear that Julie has been so helpful in making things easy for you. We appreciate your feedback and are here to assist with any further needs you may have!"
John Harter
May 16, 2025
5
out of
5
rating by John Harter
"We are buying a house in Springfield area and needing to get a new agent( have been State Farm customers for 40+ years!) to set up homeowners insurance. We worked with Johanna in Dustin's office and she was great. Very responsive to questions and sent over the required documents to the mortgage company in a timely manner. Hopefully we never have a claim but if we do, I hope it is just as easy!"
We responded:
"Thank you, John, for sharing your experience! I'm glad to hear that Johanna was able to assist you effectively with your insurance needs. Her responsiveness and timely handling of documents are truly appreciated. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
Jennifer Taylor
May 15, 2025
5
out of
5
rating by Jennifer Taylor
"Julie at Dustin Kirkman State Farm was very helpful and informative when it came to explaining my policy and the best way to save money."
We responded:
"Thank you, Jennifer, for sharing your feedback about your experience. We're pleased Julie could assist with your policy. We appreciate you choosing us for your insurance needs. Please contact us if you have any additional questions."
Matthew Hardesty
May 15, 2025
5
out of
5
rating by Matthew Hardesty
"The agency help me with everything I needed"
We responded:
"Thank you, Matthew, for your feedback! We appreciate the opportunity to assist you. Please contact us if you have any additional questions."
Darlene
May 14, 2025
5
out of
5
rating by Darlene
"Julie was very helpful finding me the information I had requested. Great job Julie!!!! Keep up the good work! 🎉"
We responded:
"Thank you, Darlene, for sharing your experience! I'm glad to hear that Julie was able to assist you with the information you needed. Her dedication is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Brady Stevens
May 13, 2025
5
out of
5
rating by Brady Stevens
"Mason, was the best to deal with. He found cheaper rates than anyone else and has saved my family so much money. We recommend them 100%!"
We responded:
"Thank you, Brady, for your fantastic feedback! I'm delighted to hear that Mason was able to assist you in finding more affordable rates and help your family save money. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Buddy Dockum
May 12, 2025
5
out of
5
rating by Buddy Dockum
"Give Mason a call! He was very helpful and saved me money on auto insurance."
We responded:
"I'm glad to hear Mason was able to assist you and help save on your insurance, Buddy! We appreciate your recommendation and are here for any future needs or questions you might have. Thank you for choosing us!"
Nathaniel Knopes
May 9, 2025
5
out of
5
rating by Nathaniel Knopes
"The team at Dustin Kirkman State Farm was great help. Easy to work with, knowledgeable and supportive."
We responded:
"Thank you, Nathaniel, for your wonderful feedback! I'm glad to know that our team was easy to work with and provided the support you needed. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Jan Kesler
May 9, 2025
5
out of
5
rating by Jan Kesler
"Talked with Jo yesterday about some questions on a home I am considering buying. She got back with me today as promised with lots of info and answered all my questions plus some . Very pleased and extra glad I switched to State Farm. Thank you Jo for all your help. I sure appreciate you 😀"
We responded:
"Thank you, Jan, for sharing your experience! I'm happy to hear that Jo was able to provide you with the information you needed and more. Your appreciation means a lot, and we're glad you chose State Farm. If you have any more questions or need further assistance, feel free to reach out. 😊"
Paul Weeks
May 8, 2025
5
out of
5
rating by Paul Weeks
"Julie immediately set up a claim for our hail damage on our car. Was very courteous and polite made us feel as if we were well taken of."
We responded:
"Thank you, Paul! I'm glad to hear that Julie was able to assist you promptly with your hail damage claim and that her courteous and polite manner made you feel well taken care of. We appreciate your feedback and are here to help with any future needs or questions you may have!"
Tristin Allen
May 8, 2025
5
out of
5
rating by Tristin Allen
"Mason at StateFarm has been great with helping us relocate from the Texas area to Missouri. Thank you Mason!"
We responded:
"Thank you, Tristin, for sharing your experience! I'm happy to hear that Mason was able to assist you with your move from Texas to Missouri. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Smokie Lee
May 8, 2025
3
out of
5
rating by Smokie Lee
"Updated: Mr. Kirkman responded to me directly. He explained that in this situation, his office has no control over how quickly the policy is cancelled that it is the corporate office instead that handles those requests on their own timeline. He got this resolved with the corporate office, although this request was not yet at the top of their queue. I appreciate his quick action and dedication. Mr. Kirkman does not return phone calls and does not honor legal requests to cancel a deceased person's insurance policy. This is not a person you want handling your insurance."
We responded:
"Smokie, thank you for providing valuable feedback."
Erin Vernatti
May 7, 2025
5
out of
5
rating by Erin Vernatti
"Julie has been great to work with the last couple of years! She was most helpful with our auto and camper claims after recent storm damage!"
We responded:
"Thank you, Erin, for sharing your experience! I'm glad to hear that Julie has been a great help over the years, especially with your claims after the storm damage. We're here to assist you with any future needs or questions. Feel free to reach out anytime!"
Karen Nichols
May 6, 2025
5
out of
5
rating by Karen Nichols
"Great experience everything went smooth"
We responded:
"Hey, Karen! Thanks so much for sharing that you had a great experience and everything went smoothly. It was a pleasure working with you."
Ash K
May 2, 2025
5
out of
5
rating by Ash K
"I switched to State Farm last year and am very thankful for it. Julie was super helpful with finding the best rates for both myself and my daughter's vehicles. Last week my van was totaled and Juile helped me to figure out what my next steps were. I found a new vehicle last night and by 9:30 am this morning, I already have the right coverage for the new van. Great team over at the Dustin Kirkman Office!"
We responded:
"Thank you, Ash, for sharing your experience! I'm glad to know that Julie was able to assist you with finding the greatest rates and guiding you through the process after your van was totaled. It's wonderful to hear that you have the right coverage for your new vehicle so quickly. Our team at our Ozark office are here to help with any further insurance needs or questions you may have!"
Tessa Johnson
April 17, 2025
5
out of
5
rating by Tessa Johnson
"Dustin Kirkman and his State Farm team have been great to work with. They are super friendly and helpful with anything we ask. Today I called and worked with Julie on getting a new policy on a vehicle and she got it done within an hour. Highly recommend Kirkman and his team."
We responded:
"Thank you, Tessa, for your wonderful feedback! I'm happy to know that our team, especially Julie, was able to assist you quickly with your new policy. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Amanda Ford
April 16, 2025
5
out of
5
rating by Amanda Ford
"Thank you to all of you who have helped me with my insurance needs! Especially Mason and Lainey! You guys have been so patient and kind!"
We responded:
"Amanda, I'm so happy to know that Mason and Lainey were able to assist you with such patience and kindness! Your feedback means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime. We're here to help!"